Free Ground Shipping
This option applies to all orders $79.00 or more to the United States, excluding Alaska and Hawaii. The entire order must total $79.00 before processing/taxes. Type in the promotional code: FREESHIP upon checkout. *Not to be combined with any other promotional offers.

Currently, the entire order must be shipped to one location. Customers in Hawaii (HI), Puerto Rico, and Alaska (AK) must choose either UPS 2nd Day Air or Next Day Air service since UPS Ground service is not available to these areas. All orders submitted with Ground Shipping to these areas will be automatically upgraded to 2nd Day Air at extra charge. NOTE: We do not ship to Post Office boxes and all items shipped may require an adult signature for delivery.

Red Carpet Gift Boutique offers UPS, FedEx and USPS shipping options with delivery anywhere in the United States.

INTERNATIONAL ORDERS: We do offer international shipping on most of our items, please contact us for details.

Multiple Shipping Option
If you would like to purchase/send gifts to multiple recipients, please contact us at 866-690-5879 or email us at customercare@rcgiftboutique.com with the "send to" addresses and we will be happy to assist you with your request.

Ground Shipping
Orders under $100.00 (pre-taxed) are $9.95 and take 7-10 Business Days in most cases.

Custom Orders
Special order and imported items may take 6 to 8 weeks for delivery. See the Product Description and the Availability on that specific item for the shipping details.

Gourmet Food
Due to climate variations across the country, certain shipping times may vary. If a shipping issue should arise, we will contact you directly to ensure your order is of premium quality upon arrival. Gourmet Food items typically ship within 2-3 business days (includes processing time). The "Gourmet Food Shipping" option must be selected during checkout.

*Delays due to weather or "acts of God" will be handled on a case by case basis.

*If you have a specific delivery date in mind, please contact us at 866-690-5879.

Shipping Details
*For personalized gifts, add three to five additional business days for processing.(Please refer to individual product pages for details).

*Perishable gifts may have restrictions on shipping method.

*Business days are Monday through Friday, excluding holidays determined by carriers.

*Shipping Surcharge: Some items may have an additional shipping and handling surcharge. (Please refer to individual product pages for details.)

*If you order more than one item and one or more of your items are backordered, your in-stock item(s) will be shipped per our normal processing time. Your backordered item(s) will be shipped separately at no additional charge when they become available. You will be notified if one of your items is on backorder.

Shipping time will vary, please allow 7-10 business days to receive your purchase unless otherwise noted on an item page. Some products are special ordered and may take longer to receive.

Click here for our detailed shipping information.

*If you have requested our gift wrapping service, we require approximatel 1-2 weeks for delivery after your order is placed. If you require rush delivery, please call us at 866-690-5789.

REFUNDS, RETURNS AND CANCELLATIONS:

At Red Carpet Gift Boutique our service to you, our customer, is our first priority! We stand behind our products and our service to you. If you are not fully satisfied with your gift, please do not hesitate to let us know and we will resolve the issue for you. We will exchange your item or issue you a credit or refund. All Jewelry purchases must be returned within 14 days from the time of delivery.

(Monogrammed or personalized items are not eligible for exchange or refund unless they are damaged. Flowers or plants are not eligible for exchange or refund after 7 days. Additionally, we are not able to refund gift box or wrapping charges.)

RETURNS:

To return or exchange an item, please follow these steps:

1. Repack the gift in it's original package with the packing slip.

2. Obtain a RN Code (Return Number) by calling us at 866-690-5789 between the hours of 9am-6pm EST.

3. Include the RN Code in the return shipping address, see example below:

Red Carpet Gift Boutique
(Your RN Code)
1118 Merimack Avenue
Medina, Ohio 44256

*For your security, please return your gift with an insured carrier (UPS, FedEX, USPS) and retain your receipt. RCGB is not responsible for items damaged or lost in transit.

*If you are returning a gift because it is damaged or defective, RCGB will provide you a prepaid UPS label.

*Because we process our orders daily, cancellations must be made by 9pm EST on the day the order is placed.